Rob Garnsey worked as a computer trainer, business analyst and manager at the ABC in the era of media digitisation. After running computer literacy courses with ABC Training he joined the BASYS News & Current Affairs network rollout as an IT business analyst in 1987. With the emergence of the World Wide Web in the 1990s the ABC created a small Multimedia Unit to encourage and coordinate the growing Web publishing efforts of ABC output areas. Rob joined the Multimedia Unit in the role of technology manager, focused on content management, website publishing and hosting, and the streaming of audio and video content. With the new millennium, responsibility for all ABC web publishing was consolidated in the New Media Division, where Rob spent eight years as Head of New Media Systems.